Shipping policy

SHIPPING

Orders are processed within 24–72 hours of checkout and ship Monday through Friday. Orders placed after 2:00 PM EST on Friday or over the weekend will ship the following Monday. Standard delivery typically takes 3–5 business days, though carrier delays may occasionally extend this timeframe.

Once an order has shipped, you will receive tracking information via email. Please note that Coplon’s is not responsible for delays, lost, stolen, or misdelivered packages once they have been marked as delivered by the carrier. Ownership and risk of loss transfer to the customer at the time the package is handed off to the shipping carrier.

If your tracking shows delivered but you are unable to locate your package, we recommend:

• Checking with household members or neighbors

• Confirming with your building management or mailroom

• Contacting the carrier directly for additional delivery details

If you need expedited shipping or have special delivery requests, please contact us prior to placing your order at sales@coplons.com